We deliver high-quality, innovative cleaning services to improve the lives, property and assets of our customers. Your needs are at the centre of our solutions.
We are committed to the highest quality and excellence, delivered through high-quality, innovative cleaning services.
We deliver high-quality, innovative cleaning services to improve the lives, property and assets of our customers. Your needs are at the centre of our solutions.
DTMF Group is a dedicated provider of smart and sustainable facility management solutions. Our quality cleaning workforce is driven by a passionate and hardworking team. We offer cleaning, gardening, repairs and maintenance services, using best practices, modern tools and systems to achieve excellence. Servicing education, commercial, sports and leisure, health, and government sectors, with DTMF Group, you get more than a cleaner, you gain a facility management partner.
DTMF Group is a responsive and versatile company with a reputation for going above and beyond through our capable facility management services. Our ability to scale, as well as our commitment to agility and flexibility, accommodates clients (and spaces) of all shapes and sizes.
Our national reach provides us with clear insight into the unique requirements of our customers, allowing us to share our experience and best practices to deliver a top-shelf service that is thorough and meets every expectation.
DTMF Group has a proven history of maintaining outstanding results and we are proud of our ability to deliver cleaning and maintenance services with meticulous attention to detail. Our customer’s needs are always understood, planned and executed.
Our Philosophy
Our approach to comprehensive facilities services and state-of-the-art cleaning solutions is best described by our Vision, Mission and our Pillars of Excellence.
Vision
DTMF Group strives to be a trusted, industry-leading, Cleaning and Facilities Management Service provider throughout Australia.
Our delivery of exceptional services will be driven by mutual collaboration and partnership with our valued clients. While we also lead, support, and mentor a team of passionate employees to continuously evolve our services to become the leading provider across the nation.
We will continuously lead the way in adopting innovation and technology that both improve our services while always respecting the environment that we operate in and striving to achieve long-term, sustainable solutions with little impact on the world we live in.
Mission
Our mission at DTMF Group is to provide our clients with the highest quality services, partnering with them to provide smarter, more sustainable cleaning and facility management solutions.
We ensure the longevity and success of our company through repeat and referral business, achieved by client satisfaction in all areas, including communication, efficiency, innovation and attention to detail.
We strive to maintain the highest levels of professionalism, integrity, honesty, and fairness in our relationships with our suppliers, employees, professional partners and clients.
To help fulfill this mission, we treat all employees equally, dedicating time and resources to conducting tailored training programs and involving our team in the improvement process. This ensures responsive and cost-effective solutions for all clients.
SERVICE EXCELLENCE
We understand that excellence is fundamentally linked to success. At DTMF Group, we will always strive to be better than we were yesterday and make excellence happen. We always deliver what we promise.
CONTINUOUS INNOVATION
The constant quest to improve and developing our methods, practices and processes ensures that our clients are always the recipients of our innovations.
INTEGRITY
Do what you say and always be honest. DTMF Group believes in staying true to our promises and commitments and does not make or undertake short-term gains for long-term losses.
COMMITMENT
We will always remain committed to the DTMF Group’s vision, mission and values with passion and purpose. We understand that we must embrace our commitment and never lose sight of the big picture.
Our Culture
At DTMF Group, we strive for Shared Success. This is achieved by developing high performing teams that are aligned with our vision and values. Shared success is dependent upon strong professional relationships and genuine conversations.
We know that if we succeed, all our valued clients, partners and communities also succeed. This integrated approach begins with our people and the belief that together we can develop trusting relationships with all stakeholders to achieve long-term mutual goals.
When it comes to DTMF Group’s real strength, it is our people who make this business. They are the clear and leading reason for our ongoing success. We recognise that our people are our greatest asset and as an organisation we are committed to empowering people. We are dedicated to providing a secure and dynamic environment for our people to grow and thrive.
Our 550+ people strong national workforce is supported by a diverse and inclusive culture. Each member of our team is valued for their passion and commitment in assisting us to achieve our vision and broaden our community support.
At DTMF Group, we have a dedicated team leader and contract managers for each portfolio to ensure that each client has a bespoke, personalised and attentive service. Beyond the team, all clients have direct access to the Directors.
The DTMF Group management team is made up of specialised team members and an extended support team. They realise that in the extremely competitive cleaning and facilities management industry, the company best understands the client’s ever-changing requirements and is best able to respond to them, which will develop long-term, therefore profitable relationships.
We’re one step ahead at all times to ensure the job is perfect and provide nothing but the best service to our clients while supporting our team to achieve and grow in their roles. Our cleaners become an extension of your business. You gain a reliable team member that we manage, and we’ll take care of everything in between.
